Can I ship goods to a PO Box or outside the United States?
Not currently. Our shipping partners require a physical address in [...]
When I redeem for a product, can I ship my redemption to an address other than the one Trustco Bank has on file for me?
No, you cannot change the shipping address for a redemption [...]
How do I know if I qualify to spend points with any Pay with Points partners?
If you see Pay with Points as part of the [...]
How do I use my Trustco Bank uChoose Rewards points in the Pay with Points program?
For Amazon and PayPal partnerships, you must have your Trustco [...]
What can I redeem my points for?
Depending on your financial institution’s rules, you can redeem your [...]
When can I redeem my points?
Typically, points earned in 1 month are vested and available [...]
Do I have to log into my Trustco Bank Rewards account to get my current balance?
Yes, you must log in to your Trustco Bank account [...]
Where can I view my point activity?
Log into your Trustco Bank Online Banking or Mobile Application, [...]
Can I share points?
Yes. All cards associated with an account will automatically earn [...]
What if I shopped at a participating retailer, but I don’t see the points in My Rewards?
It can take up to 60 days from the date [...]
How do I know which merchant-funded offers have been activated for which cards on my account?
Activation of any offer is applicable for all cards on [...]
How do I earn points?
You earn points by making qualifying purchases using your Trustco [...]
